At Cirro Energy, we pride ourselves on offering simple solutions that make navigating your electricity account easy and customizable. We give you the power to choose how you want to use your account. See how you can maximize the benefits of using Cirro Energy.
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There are multiple ways to pay your monthly bill.
We understand that every situation is different and some people will find certain methods of paying their bill preferable to others. That’s why we make sure you can pay your bill the way you want to.
Pay Online. You can make easy, quick and totally secure payments online with your My Cirro account. You can either connect your checking account or pay by credit card.
Pay in Person. We make it easy to drop off a payment when you’re out and about at over 1,800 locations including Fidelity Express. You can find Fidelity Express locations inside both Kroger or Fiesta stores.
Pay by Phone. Give us a quick call at 1-800-MY-CIRRO and pay easily with your Discover, MasterCard or Visa.
Set up Auto Pay! When you set up Auto Pay, there’s no need to worry about forgetting to make your payments on time. Simply log in to your My Cirro account and set up Auto Pay with your checking account or credit card and take the worry out of paying.
Pay by Mail. All payments can be sent to:
U.S. Retailers, LLC
P.O. Box 660004
Dallas, TX 75266-0004
Overnight payments can be sent to:
U.S. Retailers, LLC
1501 N. Plano Rd
Richardson, TX 75081
Become familiar with your bill. Simplified.
Confused by some of the charges? Not sure where your account number is located? We want you to take charge and master your bill! Check out our handy breakdown of every detail you should know. From quickly finding the number to call during an outage to what a base charge is, we have you covered.
We’ll take the hassle out of moving.
Moving can be stressful even without transferring all of your utility accounts. Let us take that extra weight off your shoulders! Just notify us that you’ll be moving and we’ll take care of the transfer for you.
Go green with paperless billing.
Stop waiting for your bill or other notifications to come through your mailbox. Log in to your My Cirro account and choose to go paperless! There’s no waiting around for it to go into effect either. Once you choose, you will immediately begin to have your paperwork sent electronically. Don’t worry, if you don’t have Auto Pay set up, we’ll still notify you by email that your bill is uploaded and ready.
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Check back every month for new blogs on helpful electricity tips and advice that fits your lifestyle. To compare and see the Cirro Energy advantage, check out our residential comparison page and make the switch today. Cirro Energy, the easy choice for people who like easy choices.
To speak with a Customer Care agent, residential customers can call 1-800-MY-CIRRO, daily from 7 a.m. to 10 p.m. Central Time, and small business customers can call Monday through Friday from 9 a.m. to 6 p.m. Central Time. Customers can also chat online with a Customer Care agent Monday through Friday from 8 a.m. to 6 p.m. Central Time with any questions you may have.