Why Did My Outlet Stop Working?

As a homeowner, it is inevitable that you’ll have regular upkeep and repairs. Common annoyances include wall outlets that seem to stop working with no obvious reason. An outlet can stop working for a variety of different reasons, however:

An Open Circuit
An open circuit occurs when there is an opening where the circuit is attached, making the electrical current unable to pass. Loose wires, old wires or broken wires are typically the major causes of an open circuit. This kind of issue can cause more than one outlet at a time to go out.

An Overloaded Circuit
Overloaded circuits occur when either a fuse becomes blown or a piece of the circuit breaker malfunctions – both caused by overeating when too much electrical flow occurs at once. In response to the overheating and as a way to prevent fires, a fuse is designed to break and a breaker is designed to switch off. While breakers can be manually reset, fuses must be replaced.

A Broken Outlet
An outlet can stop working when it has been installed incorrectly or poorly. These installations usually result in either the entire outlet shutting down or corrosion blocking the path of wires. Many times, a broken outlet must be replaced entirely because of miswiring.

A Short Circuit
A short circuit is another cause of a flipped breaker. These occur when a wire overheats and connects with another wire that reaches the ground. This forces all energy into the connection and a single circuit, thus overheating and flipping a breaker.

Remember, it is always important to wear gloves when handling an outlet and all repairs or investigations should begin and end with a qualified, licensed technician.

At Cirro Energy, we offer convenient and easy home solutions such as Electric Line Protect, Surge Protect and Electric Line with Surge Protect that is provided by Allied Warranty. For more information on home solutions, click here.

Check back every month for new blogs on helpful electricity tips and advice that fits your lifestyle. To compare and see the Cirro Energy advantage, check out our residential comparison page and make the switch today. Cirro Energy, the easy choice for people who like easy choices.

To speak with a Customer Care agent, residential customers can call 1-800-MY-CIRRO, daily from 7 a.m. to 10 p.m. Central Time, and small business customers can call Monday through Friday from 9 a.m. to 6 p.m. Central Time. Customers can also chat online with a Customer Care agent Monday through Friday from 8 a.m. to 6 p.m. Central Time with any questions you may have.

What to Do During a Power Outage


The spring season usually means warmer weather, sunshine and blooming flowers. Another occurrence of spring is storms. Lots of them. These storms are great to help give our plants water and keep us out of a drought. However, sometimes these storms can cause temporary power outages. To make the situation easier and as safe as possible, here’s some information on what you can do during a short-term power outage.

Continue reading “What to Do During a Power Outage”

Electrical Safety Tips | Staying Safe in a Thunderstorm

Electrical safetyCirro Energy discusses electrical safety during thunderstorms. is an important topic, and you probably know a good deal about how to keep your home and family safe. You protect little fingers with outlet guards, you call the electric company about downed cables, and you never leave your hair dryer plugged in around water. But do you know the best things to do when a thunderstorm hits? Many of us think about weather safety during a bad storm, and we make sure everyone’s safely inside, but often we don’t think about electrical safety in that context. Given the rough weather often seen in Texas, electrical safety during storms is an important subject to revisit. Here are a few precautions to take next time a thunderstorm hits:

  • In advance of a storm, make sure your family is prepared. Assemble a disaster preparedness kit, with food, water and supplies to last 72 hours in case you’re stuck without power or other utilities. Make a family communications plan, too, providing each family member with important phone numbers in case you’re separated during an emergency situation. Teach all the members of your family to text, because texting sometimes gets around network outages when calling is not possible.
  • When you know a storm is approaching, get to a safe place. It’s best to be inside during a storm, but if you’re stuck outside, know the best practices to stay safe. Small structures, such as stand-alone public restrooms and rain shelters, do not offer adequate protection, so find an established building grounded with plumbing and electrical systems. Barring that, the steel frame of an automobile will offer a safe shelter. If there’s no shelter available, crouch on the ground, tuck your head and cover your ears. Bring in your pets, because animals in outdoor shelters are not safe and those chained to a fence are at great risk of lightning strike.
  • Stay safe indoors. Stay away from windows and doors, and avoid contact with electrical equipment. Also avoid contact with water and plumbing as much as possible, including sinks, faucets and baths.
  • Don’t use electronics during a storm. If you must use a phone, use a cordless phone or cell phone. You can purchase surge protectors, and probably should, in case of minor power surges. Be aware, however, that surge protectors do not offer adequate protection in the case of a direct lightning strike. In general, it’s safest to unplug your electronics when you know the storm is approaching.
  • Pay attention to emergency broadcasts. Tune into local radio and TV stations as soon as the weather starts to turn. Storms can form quickly and it’s important to have real-time information. You can even prepare yourself in advance by downloading severe weather apps from local news services to your mobile phone. That way, no matter where you are, you’ll have the information you need to keep your family safe.

Electrical safety is an important part of protecting your family from harm. Helping your family thrive is important to Cirro Energy. Check back every month for new blogs on helpful electricity tips and advice that fits your lifestyle. To compare and see the Cirro Energy advantage, check out our residential comparison page and make the switch today. Cirro Energy, the easy choice for people who like easy choices.