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There are multiple ways to pay your monthly bill.
We understand that every situation is different and some will find certain methods of paying their bill preferable to others. That’s why we make sure you can pay your bill the way you want to.
Pay Online. You can make easy, quick, and totally secure payments online with your My Cirro account. You can either connect your checking account or pay by credit card.
Pay in Person. We make it easy to drop off a payment when you’re out and about at over 1,800 locations including Fidelity Express. Fidelity Express can be found inside your closest Kroger or Fiesta store.
Pay by Phone. Easy! Just give us a quick call at 1-800-My-Cirro and pay easily with your Discover, MasterCard, or Visa.
Set up AutoPay! When you set up AutoPay, there’s no need to worry about forgetting to make your payments on time. Simply log in to your My Cirro account and set up Auto Pay with your checking account or credit card and take the worry out of paying.
Pay by Mail. All payments can be sent to:
Cirro Energy
U.S. Retailers, LLC
P.O. Box 660004
Dallas, TX 75266-0004
Overnight payments can be sent to:
Cirro Energy
U.S. Retailers, LLC
1501 N. Plano Rd
Richardson, TX 75081
Become familiar with your bill. Simplified.
Confused by some of the charges? Not sure where your account number is located? We want you to take charge and master your bill! Check out our handy breakdown of every detail you should know. From quickly finding the number to call during an outage to what a base charge is; we have you covered.
We’ll take the hassle out of moving.
Moving can be stressful even without transferring all of your utility accounts. Let us take that extra weight off your shoulders! Just notify us that you’ll be moving and we’ll take care of the transfer for you.
Go green with paperless billing.
Stop waiting for your bill or other notifications to come through your mailbox. Log in to your My Cirro account and choose to go paperless! There’s no waiting around for it to go into effect either. Once you choose, you will immediately begin to have your paperwork sent electronically. Don’t worry, if you don’t have AutoPay set up, we’ll still notify you by e-mail that your bill is uploaded and ready.
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At Cirro Energy, we offer convenient and easy home solutions such as Electric Line Protect, Surge Protect, and Electric Line with Surge Protect that is provided by Allied Warranty. For more information on home solutions, click here. Check back every month for new blogs on helpful electricity tips and easy living lifestyle advice. To compare and see the Cirro advantage, check out our residential comparison page and make the switch today. Cirro Energy, the easy choice for people who like easy choices.
To speak with a Cirro representative, you can e-mail us or contact by phone:
Call: 1-800-MY-CIRRO
Residential Hours: Daily 7 am – 10pm CST
Small Business Hours: Mon-Fri 9 am – 6pm CST